Watchdog Reconciliation

Are you in control of your revenue streams and processes? The latest surveys show that telecom providers loose 3% to 8% of their total revenue in leakages each year, and in some cases the losses have reached as much as 20%. As telecom networks are becoming more complex, they open up for more potential leakages from technical errors or system malfunctions. Without the proper processes and tools, your losses will increase as your network grows. So what can you do to ensure the integrity of your revenue streams?

The answer lies in how you capture data and the consistency of your system set-up. Even if you collect 100% of all chargeable information from your switches, it is very likely that errors, poor configuration or bad software might cause a loss of chargeable data, resulting in less-than-expected collected revenue. Revenue assurance is all about identifying and correcting the poorly performing systems and processes causing the leakage. This prevents further loss, and in the best case, redeems lost revenue and prevents additional errors. With good processes and a well implemented revenue assurance tool, you will get more out of your network and increase profits. Implementing Watchdog Reconciliation as your revenue assurance system involves a small investment, low risk and high ROI.

Basset Revenue Assurance Approach

“Revenue assurance” is a broad umbrella term, but for us at Basset, Revenue Assurance is the work to ensure that all earned revenue is collected. This work consists of processes, practices, and procedures to maximize the revenue streams; it is performed cross all departments and products. The understanding of the revenue leakage nature is needed before you can develop a balanced and holistic approach to ensure the success of a revenue assurance organization.

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Why Basset can give you more:

Just like many of our customers, we started out as challengers. It shaped the way we develop, design and deliver our current solutions. They are smart and cost-effective. They are easy to use so you can start working immediately. And they are delivered on time – always.

• Watchdog Reconciliation is delivered as a turnkey solution and provides an effective tool to detect and promptly address revenue leakages. By drawing on our extensive experience of data mediation, wholesale/ retail billing and data processing, this solution goes straight to the point of increasing your profits!
• The solution can be configured to include a vast number of reports and statistics tailored for your CFO, your profit & loss-responsible product owners, the networking department or even the system administrator. All reports can be presented on the screen, printed on paper or exported for further processing and analysis.
• The flexibility in our reconciliation engine allows us to make any customer-specific controls needed, ensuring the system evolves and grows with your business.
• Implementing reconciliation capabilities through Watchdog involves a small investment, low risk and in all likelihood, a high ROI
• Extensive reporting functionality on data from virtually any network source in near realtime makes our system a valuable tool for marketing and other departments that need up-to-date information on customer behavior and network usage.
• Basset is a member of the GRAPA and GSM Associations and we follow the latest trends and standards within revenue assurance.

• The Watchdog dashboard provides a quick and intuitive overview of the latest reconciliation findings.
• Basset step-wise approach in implementing data capturing (measure-points) and reconciliation: start with what you need and can handle. “Keep it simple” is our motto.
• Professional services is a key part of successful revenue assurance. Our expertise in telecom revenue transactions and “best practices” gives us the confidence to set up tailor-made Key Performance Indicators for your operation.
• Watchdog is a common solution for fraud management and reconciliation that assures that no fraud or leakage is overlooked and that cases can be shared between departments. Storage need is minimized and data integrity is ensured since both systems share data feeds and and a common database.
• Our very capable data-capturing module, which can handle the necessary speeds and volumes, is also flexible enough to normalize data from virtually any source.
• Extensive data mining on reconciled data cubes in order to find anomalies and trends on near-realtime data.

• Advanced, non-intrusive rating engine
• Flexible dashboard and ad hoc reports with integrated report builder
• Extremely fast and flexible reconciliation engine
• Pre-integrated with leading business intelligence platform
• Scalable and cost-effective hardware configuration. Watchdog can run on a dedicated server or in a virtualized environment.